Наш сервіс
SERVICE PROCESS
ODM/ODM Customization Process
Ofhcial orderConfrmed/Signed
Details of design/logo checked
Prepare golden sample
Finished sampleand tested3times byfactory/engineer/sales window
Delivery Goods
Spot Check
Purchase materialsand mass production
Double check with customer about golden samplebefore prepare all materials
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pre-sales service
Accurately discern demands and customize exclusive solutions
The technical team of ESgaming will conduct in-depth one-on-one communication with you through forms such as online meetings and offline visits.
Carry out in-depth discussions on your brand positioning, target consumer groups, characteristics of the sales regional market, product requirements, and delivery requirements, and formulate customized solutions.
Quickly produce 1 to 3 samples for your evaluation. On-site inspections and real-time online demonstrations are supported. You can provide your opinions on the appearance details, internal space layout, interface design, etc. of the samples.
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sales service
Strictly control production details to ensure the quality of delivery
For each key production link, such as stamping forming, spraying and coloring, assembly and testing, etc., we will take the initiative to push out graphic reports and videos to ensure that the entire production process is transparent and controllable.
Use professional testing equipment to conduct strict tests on the load-bearing strength, electromagnetic shielding performance, anti-radiation indicators and other aspects of the chassis to ensure that the product quality is free of defects.
Offer delivery methods such as FOB, CIF, EXW, etc., and take the initiative to coordinate and solve problems that may arise during the transportation process to ensure that the products are delivered to the designated location on time and in good condition.
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after-sales service
Provide long-term and attentive care to facilitate sustainable development
Set up a 7×24 dedicated service hotline and online customer service channel. In the event of quality issues with batch products, we will dispatch technicians to the site within 48 hours to address the problems.
Update solutions to common problems and maintenance guides on a regular basis to assist your after-sales team in acquiring skills related to product repair, maintenance, etc.
Conduct regular return visits to gather usage feedback, providing a basis for product optimization and upgrading and contributing to the continuous development of your business.
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CONTACT US
Submit your information
Тел./Whatsapp: +86 13724459451
Електронна пошта/Skype:sales05@esgamingpc.com
Адреса: 10-й поверх, будівля A, промисловий центр інтелектуального виробництва на озері Цяньден, на північ від західної дороги Сяпін, вулиця Гуйчен, район Наньхай, місто Фошань
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